| 1. Direct Communications is privately owned and operated—as such we have to be competitive.
2. Telecommunications has been our core business since 1954—we are leaders in independent communications, and have acquired industry experience, resources and capabilities a municipality could never match.
3. Prices will be coming down significantly on many services. (1.5 meg DSL is now only $49.95—it was previously $99.95)
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4. Your customer service will improve.
5. You will be able to reach customer service representatives 24 hours a day, 7 days a week.
6. We will be investing in new, upgraded equipment to improve your telephone service.
7. We will be investing in new, upgraded equipment to increase capacity and improve your internet service.
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8. We will be introducing cable TV service in the future.
9. We plan to introduce VOIP service in the near future.
10. Longevity and consistency—your telephone company policies and management will not change with each new city council election.
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