What was your reason for calling?

Was your problem resolved?
Yes
No

If you were not satisfied, what more could we have done to resolve your concern?

With 1 being Poor and 5 being Excellent, how would you rate your CSR on:

1
2
3
4
5

1
2
3
4
5

1
2
3
4
5

1
2
3
4
5

1
2
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5

How would you rate your own ability with technology? Beginner Average Expert

If you could talk to the company owner right now, what recommendations would you give him to improve the product and increase customer satisfaction?

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